Get in Touch
Contact Hurst First Across Dubai & the UAE
Choose the right contact path for faster resolution
New project, support request, or commercial enquiry — pick the path that matches your situation and we'll route you to the right next step.
Choose the Right Contact Path
Pick the option that best matches your situation for faster response.
New Projects
WiFi, AV, cinema, smart home, security, and renovation planning.
- Consultation and scoping
- Site surveys if needed
- Clear proposal and timeline
Support & Fixes
Existing system issues, diagnostics, and support visits.
- Diagnostics-first approach
- Remote support where possible
- On-site visits when needed
Commercial Enquiries
Offices, retail, hospitality, and support retainers.
- Whole-building WiFi
- Meeting room AV
- Support retainers
Direct Contact Options
Choose the channel that best matches the urgency and level of detail involved in your enquiry.
Call the Team
Best for urgent issues or quick questions.
- Phone: +971 58 583 8196
- Office hours response
- Fast triage by phone
Send photos, videos, and details for faster context.
- WhatsApp: +971 58 583 8196
- Sales and new projects
- Quick follow-up
Email the Team
Use email for detailed briefs, drawings, or attachments.
- Sales: info@hurst-first.com
- Support: support@hurst-first.com
- Best for detailed project notes
What Happens Next
We keep the process clear from first contact to confirmed next steps.
Share the Details
Tell us your location, property type, and what you are trying to achieve.
We Review
We assess the scope and ask any clarifying questions.
Confirm Next Steps
We propose the right path and confirm next steps with pricing.
Schedule
We schedule a survey, installation, or support visit as needed.
Service Areas
We work across Dubai and the UAE, with teams regularly on-site in the areas below.
Common Questions
What information should I include?
Include your location, property type, the systems involved, and any recent changes or symptoms.
Do you cover all UAE locations?
Yes. We cover Dubai and the wider UAE for site visits, and offer remote diagnostics where possible.
Do you charge for site visits?
Remote diagnostics: From AED 350 + VAT. On-site support: From AED 500 + VAT. New project consultations and site surveys follow the consultation pricing shown on the consultation page.
How fast can you respond?
We typically respond within 24-48 hours and prioritize urgent issues.
Ready to Talk?
Choose consultation for new projects or diagnostics for existing faults and we will guide the next step.
Request Consultation
Best for new WiFi, AV, smart home, security, or renovation projects that need scoped planning.
Request ConsultationStart Diagnostics
Already have a system issue? Start with diagnostics to speed up resolution and reduce unnecessary visits.
Start Diagnostics