Consultation Form
Share the property, scope, and any constraints so we can route your enquiry correctly.
If the form does not load, open it in a new tab or contact the team directly.
What happens after you submit
We keep the next step clear so you know whether we need a discovery call, survey, proposal, or a support handoff.
Tell us about the project
Share the property type, location, scope, and any constraints that matter for planning.
We review the brief
We confirm whether the project needs a survey, platform advice, or a full proposal path.
We advise the right next step
You receive a clear recommendation on the next action, rather than a vague generic reply.
We move into planning
For suitable projects, we continue into survey, scope, and proposal work with a clear understanding of requirements.
Consultation pricing, warranty, and maintenance
These details explain how the consultation fee, installation warranty, and AMC options work once a project moves forward.
Consultation Pricing
On-site consultations are charged at AED 500 + VAT and are deductible from your project cost if you proceed with a Hurst First installation, subject to minimum project value.
- Survey and discovery
- Planning advice
- Project qualification
Warranty & Handover
All Hurst First installations include a comprehensive handover and 12 months of installation warranty.
- Clear handover
- Installation warranty
- Simple next-step guidance
Ongoing Maintenance
For long-term peace of mind, AMC plans start from AED 2,000 per year and include scheduled health checks, remote support, and preferred hardware pricing.
- Priority response
- Scheduled checks
- Preferred pricing
Common Questions
Who should use this page?
Use this page for new projects, planned upgrades, and site surveys. If you already have an active fault or inherited system issue, the support route is usually faster.
What happens after I submit the form?
We review your project details, confirm the right next step, and let you know whether we need a survey, a discovery call, or a full proposal process.
Is the consultation fee deductible?
Yes. On-site consultation is AED 500 + VAT and is deductible from the project cost if you proceed with a Hurst First installation, subject to minimum project value.
What if my project is still in planning?
That is exactly what this page is for. We can help with scope, platform selection, infrastructure questions, and practical next-step planning before works begin.
Can you help with existing faults here?
No. Existing faults should go to support and diagnostics first so we can route you through the fastest resolution path.
What if the form does not load?
Open the form in a new tab or contact the team directly and we will take it from there.
If your issue is an active fault, unstable WiFi, or an inherited system problem, start with support and diagnostics before using the consultation form.