Smart Home Platforms
There is no single 'best' smart home platform. The right choice depends on your property type, project stage, desired integration, and available infrastructure.
Platform Comparison
From professional wired systems to retrofit-friendly wireless options.
KNX
The gold standard for vendor-independent automation.
- Best for new builds/major renovations
- Scalable and extremely reliable
- Requires KNX bus cabling
- Independent of any single manufacturer
Control4
The leader in unified AV and automation control.
- Best for deep AV integration
- Requires robust network infrastructure
- Centralised equipment approach
- Professional programming required
Lutron
World-class lighting and shading control.
- Unmatched dimming performance
- Excellent aesthetic options
- Integrates with wider automation
- Requires early infrastructure planning
Philips Hue
Retrofit-friendly wireless lighting.
- Ideal for apartments or single rooms
- No major cabling required
- Easy to expand incrementally
- Not a replacement for wired control
Infrastructure Comes First
Regardless of the platform, the foundation must be solid.
To ensure your smart home platform functions correctly long-term, you must:
- Plan Cabling Early: Retrofitting wires is expensive and disruptive.
- Ensure Neutrals: Most smart switches require a neutral wire at the switch box.
- Independent Circuits: Ensure lighting circuits return to the DB independently where required.
- Space for Equipment: Plan for module space in DBs and rack space for controllers.
Support Pricing & Warranty
We keep pricing clear and consistent so you know what to expect.
- Initial callout: AED 500 + VAT
- Labour: AED 350 per hour + VAT (charged by the hour)
- Out of hours: 200% labour rate (weekends, holidays, and 7 PM - 8 AM)
If the issue is resolved remotely, we will always do that first.
Warranty (Systems We Supply)
Where we supply the hardware, we provide a 12-month workmanship warranty (unless stated otherwise) and assist with manufacturer warranty claims.
Client-Provided Hardware
If the issue relates to hardware that we did not supply:
- Support is provided on a best-effort basis.
- We may recommend replacement rather than prolonged troubleshooting.
- We cannot warranty third-party equipment, existing cabling, or prior workmanship.
Need help choosing a platform?
We can guide you through the pros and cons of each system based on your specific project.