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Smart Lighting Infrastructure

Lighting and automation systems succeed or fail based on early decisions. In the UAE's fast-paced renovation environment, planning your infrastructure before first fix is critical.


Decide Early

Your choice of platform dictates your wiring requirements.

Before first fix, you must decide which approach you are taking:

  • Conventional Lighting: Standard wiring, no automation.
  • Smart Switching: Standard wiring + neutral wires at every switch.
  • Lutron / KNX: Specialist bus cabling and centralised dimming modules.
  • Hybrid Systems: A mix of wired and wireless control.

Each option has different implications for cabling, DB space, and total cost.

Neutrals Are Mandatory

The most common mistake in UAE renovations is omitting neutral wires.

The Risk
Missing neutrals at the switch box severely limit your future options. Retrofitting neutrals later is expensive, disruptive, and often impossible without damaging finishes.
The Standard
All lighting circuits should include neutrals at every point of control. This ensures compatibility with almost every smart home platform on the market.

Circuit Design and DB Space

Smart lighting requires more physical space than conventional systems.

Independent Returns

Each lighting circuit should return independently to the DB for maximum control.

Module Space

Ensure your Distribution Board (DB) has adequate DIN rail space for control modules.

Ventilation

Dimming modules generate heat. Proper airflow in equipment cupboards is essential.

Automation vs Reliability

Design for when you aren't there.

Automation should improve daily life and reduce friction. However, over-automation often causes issues when owners are travelling or away:

  • Systems must behave predictably for guests or maintenance staff.
  • Manual overrides (physical switches) should always work.
  • Remote access must be secure and reliable.

Support Pricing & Warranty

We keep pricing clear and consistent so you know what to expect.

  • Initial callout: AED 500 + VAT
  • Labour: AED 350 per hour + VAT (charged by the hour)
  • Out of hours: 200% labour rate (weekends, holidays, and 7 PM - 8 AM)

If the issue is resolved remotely, we will always do that first.

Warranty (Systems We Supply)

Where we supply the hardware, we provide a 12-month workmanship warranty (unless stated otherwise) and assist with manufacturer warranty claims.

Client-Provided Hardware

If the issue relates to hardware that we did not supply:

  • Support is provided on a best-effort basis.
  • We may recommend replacement rather than prolonged troubleshooting.
  • We cannot warranty third-party equipment, existing cabling, or prior workmanship.

Starting a renovation?

Contact us before first fix to ensure your lighting infrastructure is designed correctly.