Commercial Audio Systems
Commercial audio serves a very different purpose to residential systems. In offices, retail, and shared spaces, audio must be reliable, intelligible, and easy to manage - not just impressive on a specification sheet.
Typical Use Cases
Consistency and control matter more than raw performance in commercial environments.
Background Music
Consistent, non-intrusive audio for retail and hospitality.
Zoned Playback
Different audio content for different areas of the building.
Scheduled Audio
Automated playback for announcements or atmosphere changes.
Paging & Announcements
Clear, intelligible voice distribution for staff or customers.
Why Consumer Systems Fall Short
Consumer products are rarely suited for the demands of a commercial environment.
- Difficult to manage centrally
- Unreliable under 24/7 continuous use
- Poorly suited to complex zoning
- Dependent on individual consumer apps
- Security risks on shared networks
Infrastructure & Control
A solid foundation is critical for a supportable system.
We prioritise infrastructure that ensures your system remains operational and easy to fix:
- Wired Connections: Minimising wireless interference and dropouts.
- Centralised Control: One interface to manage all zones and content.
- Clear Zoning: Logical separation of audio areas (e.g., Lobby vs Office vs Retail).
- Predictable Behaviour: Systems that continue working across time zones and staff changes.
This is especially important in offices operating across time zones or shared environments where multiple people need to interact with the system.
Our Position
We design systems that are easy to live with and maintain.
Support Pricing & Warranty
We keep pricing clear and consistent so you know what to expect.
- Initial callout: AED 500 + VAT
- Labour: AED 350 per hour + VAT (charged by the hour)
- Out of hours: 200% labour rate (weekends, holidays, and 7 PM - 8 AM)
If the issue is resolved remotely, we will always do that first.
Warranty (Systems We Supply)
Where we supply the hardware, we provide a 12-month workmanship warranty (unless stated otherwise) and assist with manufacturer warranty claims.
Client-Provided Hardware
If the issue relates to hardware that we did not supply:
- Support is provided on a best-effort basis.
- We may recommend replacement rather than prolonged troubleshooting.
- We cannot warranty third-party equipment, existing cabling, or prior workmanship.
Need a commercial audio solution?
We design and install systems that are easy to operate and maintain long-term.