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Knowledge Base

Plan, compare, and troubleshoot with clear guidance for WiFi, AV, smart home, security, and infrastructure.

Not sure where to start?

Use the start-here guides and decision paths to pick the right platform before you spend money.

Start Here

The essentials: how we design systems, what we support, and how to get help.

How Our Systems Are Designed

Understand the design-led approach behind reliable systems.

  • Coverage-first planning
  • Infrastructure that lasts
  • Supportable platforms
How we design systems

What We Support

Platforms and systems we can support properly over time.

  • Approved platforms list
  • What we avoid (and why)
  • Long-term support focus
What we support

How to Get Help

Clear support paths and diagnostics before site visits.

  • Diagnostics-first approach
  • Support checklist
  • Remote help where possible
How to get help

Explore by Category

Pick a category to dive into the right guidance and checklists.

WiFi & Networking

Architecture, coverage planning, and platform comparisons for stable WiFi.

  • Platform comparisons
  • Coverage planning
  • Troubleshooting tips
WiFi & networking

Audio & Home Cinema

Whole-home audio, cinema design, and streaming performance guidance.

  • Cinema layouts
  • Multi-room audio
  • Streaming reliability
Audio & home cinema

Smart Home & Lighting

Control4, Lutron, and smart home planning for reliable automation.

  • Platform comparisons
  • Lighting infrastructure
  • Integration guidance
Smart home & lighting

Security & Cameras

Residential and commercial security systems that stay reliable.

  • Camera placement
  • Retention planning
  • Access control
Residential cameras

Infrastructure & Cabling

Wiring, racks, power, and the foundation everything depends on.

  • Cabling standards
  • Network cabinets
  • Power protection
Infrastructure & cabling

Commercial Systems

WiFi, AV, and meeting room systems designed for business environments.

  • Office WiFi
  • Meeting rooms
  • Guest networks
Commercial systems

Support & Troubleshooting

Diagnostics, quick fixes, and support paths for common issues.

  • Support checklist
  • Quick fixes
  • Diagnostics tools
Support hub

Technical Guides

Platform-specific guides and checklists for common problems.

  • Platform fixes
  • Checklists
  • Deep dives
Technical guides

VPNs & Secure Access

Reliable remote access and VPN options that are safe to use in the UAE.

  • VPN setup guidance
  • Secure access
  • Platform recommendations
VPN & secure access

IPTV & TV Streaming

What we support, what we do not, and why streaming issues happen.

  • Streaming stability
  • App-specific issues
  • Network considerations
IPTV & streaming

Service Areas

Area-specific guidance for common property types and constraints.

  • Dubai overview
  • Local constraints
  • Property types
Service areas

Case Studies

Real-world project examples and results.

  • Before/after results
  • System scope
  • Lessons learned
Case studies

Maintenance Plans (AMC)

Ongoing support and proactive maintenance for long-term reliability.

  • Priority response
  • Health checks
  • Hardware discounts
AMC options

How to Use the Knowledge Base

Follow a simple path to get answers quickly.

1

Pick a Category

Start with WiFi, AV, smart home, security, or infrastructure.

2

Compare Options

Use decision guides to understand platforms and tradeoffs.

3

Run Checklists

Follow diagnostics and quick fixes before booking support.

4

Ask for Help

Contact us if you need a consult or hands-on support.

Need Help Right Now?

Start with diagnostics or the support checklist to save time.

Common Questions

Where should I start?

Start with the Start Here section or use the Decision Guide for platform comparisons.

Do you support third-party systems?

We support many third-party systems, but prioritize platforms we can maintain reliably.

Can I book support directly?

Yes, but we recommend running diagnostics and the checklist first to save time.

Is this guidance UAE-specific?

Yes. Our guidance reflects UAE construction materials, ISPs, and local constraints.

Ready for the Next Step?

Use the decision guide or request a consult to plan your system.