About Hurst First
Established in 2019, we are a Dubai-based team focused on planning, delivering, and supporting home technology projects clearly. This page explains who we are, how we work, and the standards behind our process, documentation, and workmanship.
Our Story
Hurst First started by solving a real home WiFi problem in Arabian Ranches, then turning that experience into a more structured way to plan and deliver residential technology projects across Dubai.
Where it began
Hurst First started when I moved to an Arabian Ranches villa in 2019.
The WiFi was terrible: dead zones in bedrooms, constant dropouts, and no amount of router repositioning helped.
Drawing on years of enterprise networking experience, I designed and installed a proper system with access points, structured cabling, and real coverage planning.
What we kept seeing
Word spread quickly. Neighbours asked for help, then friends of neighbours. The same problems kept appearing in different homes: systems installed without enough thought to layout, future changes, or handover.
- WiFi designed around equipment sales, not layout
- No documentation
- Afterthought cabling
Those gaps kept costing homeowners time, money, and confidence in their systems.
What we changed
After fixing dozens of installations, it was clear that Dubai needed integrators who approached residential systems with more planning up front and clearer records at handover.
Since 2019, we have completed 2,000+ installations across Dubai and the UAE, from Marina high-rises to Palm Jumeirah villas.
The Team Behind the Projects
A delivery team built around system design, installation quality, client coordination, and long-term support.
The Team
Adam
Founder & Lead Integrator
System design and complex project oversight
Matt
Operations Manager
Scheduling, accounts, and client coordination
Andrew
Sales & Client Relations
Consultations, assessments, and proposals
Joe
Project Manager
Installation coordination and handover
Jamie
Project Manager
Installation coordination and handover
Jeffrey
Technical Support Lead
Remote diagnostics and troubleshooting
Ted
Installation Team
On-site installations and cable management
Mo
Installation Team
On-site installations and cable management
How We Work
This is where we explain the planning, documentation, workmanship, and handover standards behind our projects.
Discover
We start with the property, pain points, and how the system will actually be used day to day.
Design
We plan coverage, cabling, control, and topology before installation starts.
Install
Systems are installed cleanly, tested properly, and coordinated to minimise disruption.
Handover
You receive documentation, credentials, and a clear understanding of how everything works.
Support
When issues appear later, diagnostics-first support gives you a clear route back.
What We Value
The standards below shape how projects are planned, installed, documented, and supported after completion.
Reliability
Design-led systems that perform well in real properties.
Clean Installs
Neat cabling and tidy finishes that still make sense years later.
Documentation
Clear records, diagrams, and credentials that support future changes.
Support
A practical route back when help is needed after handover.
Clear Pricing
Transparent scopes and pricing with no hidden costs.
Certifications & Partners
Certified expertise and trusted platforms across smart home, networking, and AV.
Smart Home & Lighting
Networking
Audio & Cinema
Service Areas
We work across Dubai and the UAE, with teams regularly on-site in the areas below.
What Clients Say
Client feedback on communication, project delivery, and outcomes.
"First contacted Adam as the WiFi in our home was terrible and I had seen Hurst First came recommended. I contacted them on WhatsApp and immediately Matt got back to me to arrange for Adam to come and take a look. Adam gave great advice and talked me through the whole process. Very reasonable price and work was quick and efficient, what a great team they make. Very happy with the service received and two super happy teenagers in the house now."
— Louise Dwyer
"Adam Hurst turned out to be a 'rockstar'. Exceptional knowledge and diligent implementation. He was solution oriented from the start and designed a setup which utilized all of my existing routers, saving me the dhs I was otherwise going to spend to buy more hardware. He also continues to provide great after sales service and is willing to make a repeat visit without charge to make some configuration tweaks. Thanks so much guys for this great recommendation. I'll be glad to pass it forward."
— Sandeep Ramchandani
"Hurst First did a brilliant job sorting out the tech in my old Ranches villa. Extremely knowledgeable and really lovely team too. Now have speedy fast WiFi throughout and no holes anywhere. Highly recommended."
— Colin Thomas