Decision Guide
There is no single 'best' home technology setup — the right solution depends on how a property is used, what level of control is required, and how the system needs to scale over time.
Start With the Outcome, Not the Product
When clients ask for “better Wi-Fi” or “a smart home”, what they usually want is fewer dropouts, better coverage, clear parental controls, and a system that doesn’t need constant attention. We design systems around outcomes first, then select the platform that best delivers those outcomes reliably.
Best suited for: Apartments or smaller homes with wired rooms and no requirement for advanced parental controls or whole-home VPN.
Typical approach: Alta Labs core networking infrastructure.
Why this works well: Fewer components, very predictable behaviour, and easy to support long term.
Best suited for: Family homes with multiple users needing device-level visibility, content filtering, and secure remote access.
Typical approach: Alta Labs infrastructure combined with Firewalla.
Why Firewalla is key: Significantly stronger parental controls than consumer Wi-Fi systems and clear reporting without complexity.
Best suited for: Larger villas where clients want a unified ecosystem for networking, security cameras, and access control.
Typical approach: Ubiquiti UniFi.
Why we use UniFi: Excellent scalability, strong ecosystem, and centralised management for camera-heavy installations.
Best suited for: Smaller homes or budget-conscious installs with straightforward Wi-Fi coverage needs.
Typical approach: TP-Link Deco (maximum six nodes).
Important note: Systems beyond six nodes often become unstable. For strong parental filtering, we still recommend adding Firewalla.
Why We Don’t “Mix and Match”
While it’s technically possible to combine many brands, doing so often increases complexity, makes fault diagnosis harder, and reduces accountability. By recommending defined, proven stacks, we ensure clear responsibility and faster support.
Support Pricing & Warranty
Transparent pricing and clear warranty coverage so you know exactly how support works.
Support Pricing & Warranty
Transparent pricing and clear warranty coverage so you know exactly how support works.
- Initial callout: AED 500 + VAT
- Labour: AED 350 per hour + VAT (charged by the hour)
- Out of hours: 200% labour rate (weekends, holidays, and 7 PM - 8 AM)
If the issue is resolved remotely, we will always do that first.
Warranty (Systems We Supply)
Where we supply the hardware, we provide a 12-month workmanship warranty (unless stated otherwise) and assist with manufacturer warranty claims.
Client-Provided Hardware
We can assist with existing equipment, but support is best-effort and we may recommend upgrades for long-term reliability.
- Support is provided on a best-effort basis.
- We may recommend replacement rather than prolonged troubleshooting.
- We cannot warranty third-party equipment, existing cabling, or prior workmanship.
Ready to Get Started?
Schedule a consultation or site survey to discuss your requirements