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System Design & Planning

Clear guidance on how to plan Wi-Fi, AV, smart home, and security systems that work reliably in UAE homes and commercial spaces.

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Infrastructure First
Infrastructure decisions made early save time, cost, and frustration later. The most successful projects start with proper infrastructure planning—cable routes, cabinet locations, and AP placement matter more than equipment specifications.

Security System Design Checklist

Network & Infrastructure

  • Dedicated VLANs for cameras and access control
  • Sufficient uplink capacity
  • Secure remote access configuration

Camera Design

  • Correct camera placement and lens selection
  • Lighting and night performance considered
  • Coverage balanced with privacy

Storage & Retention

  • Storage sized for resolution, frame rate, and camera count
  • Retention aligned with operational or compliance requirements
  • Motion vs continuous recording considered

For UniFi Protect systems, use the official capacity calculator: ui.com/consoles/resource-calculator

Access Control

  • Clear access groups and schedules
  • Audit requirements defined
  • Fail-safe vs fail-secure decisions made

Maintenance

  • Firmware update strategy
  • Access management procedures
  • Ongoing health checks planned

(Structured maintenance options coming soon.)

Related Pages

Optional: Run Quick Diagnostics
If you can, run these quick tests and send us the results. They help us confirm whether the problem is your internet line, your WiFi coverage, or a specific device.
Run Diagnostics ToolsCommon Quick Fixes

Support Pricing & Warranty

Transparent pricing and clear warranty coverage so you know exactly how support works.

Support Pricing & Warranty

Transparent pricing and clear warranty coverage so you know exactly how support works.

  • Initial callout: AED 500 + VAT
  • Labour: AED 350 per hour + VAT (charged by the hour)
  • Out of hours: 200% labour rate (weekends, holidays, and 7 PM - 8 AM)

If the issue is resolved remotely, we will always do that first.

Warranty (Systems We Supply)

Where we supply the hardware, we provide a 12-month workmanship warranty (unless stated otherwise) and assist with manufacturer warranty claims.

Client-Provided Hardware

We can assist with existing equipment, but support is best-effort and we may recommend upgrades for long-term reliability.

  • Support is provided on a best-effort basis.
  • We may recommend replacement rather than prolonged troubleshooting.
  • We cannot warranty third-party equipment, existing cabling, or prior workmanship.

Need Help From Hurst First?

If you'd like us to troubleshoot, optimize, or take over support, use the options below.

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